Even with the advancements and redundancies in technologies today, there have been service outages that can even affect Salesforce. When we talk about Salesforce, it is rated as #1 CRM tool. The service is designed for global availability and redundancy.
A business dashboard is a business intelligence tool that is used as graphical representation of the KPIs or metrics. This helps to check whether your business is in right direction or not.
Artificial intelligence is a way of making a computer robot or a software think intelligently same as an intelligent human thinks. Artificial Intelligence (AI) is the concept of having machines “think like humans”