Salesforce Can Transform Your Workplace

Discover the Software That Keeps Thousands of Companies Running Smoothly

With your customers constantly adapting to the latest changes and innovations, your business must leverage technology to stay ahead of the curve. The Salesforce platform can automate and streamline your business processes, improve customer engagement, and increase workplace productivity.

At Advanced Cloud Solutions, we understand each business is unique and requires a tailor-made solution to match its specific needs. Our team of certified Salesforce consultants will work with you to understand your business goals and objectives and build a custom solution that fits your needs.

Salesforce: The Leading CRM for Both Small and Large Businesses

Salesforce is the leading CRM with over 150,000 users on its platform and has been awarded the #1 CRM provider for eight consecutive years. This platform focuses on providing a 360-degree customer view – from marketing to sales to customer service and support. It’s no wonder they are the top CRM provider. Their unique approach to understanding the customer journey while providing all the tools a business needs to succeed separates Salesforce from other software.

The Versatile CRM Platform

The Salesforce platform is highly versatile and can be used by businesses of all sizes. Small companies can use Salesforce to automate their processes and improve customer engagement, while large enterprises can use Salesforce to understand their market and consumers within it truly. In addition, the Salesforce platform can be customized to fit the specific needs of any business. Some core features that Salesforce provides include:

  • Complete customer view with Salesforce Customer 360.
  • Sales tools to increase sales productivity and success.
  • Lead generation tools to gain targeted leads for your business.
  • Integrations with popular business applications and ERP systems.
  • Flexible customization options to match your business needs.
  • Powerful Analytics tool to help you make better decisions.
  • Robust AppExchange marketplace with over 5,000 apps.

Providing Innovative Features Specific to Your Business

Salesforce has emphasized all industries, with specific features for some of the most popular ones. They have even gone as far as to create an industry-specific data model that businesses can leverage to get started quickly. This data model contains all the standard fields and objects required for that particular industry, making it easier for companies to start with Salesforce. Two products that help Salesforce stand out from other CRM solutions are the Lightning Platform and Service Cloud with Field Service Lightning.

Field Service Lightning 

The power of Salesforce extends to all industries with the Field Service Lightning platform. Being built on the Service Cloud Platform, you harness the power of Cases and Omni-Channel routing with features like work order management, asset management, and scheduling. You can dispatch the right technician with the right skill set to the correct location. Field Service Lightning also offers field service mobile apps, so your technicians can access customer information and work orders from their mobile devices.

Lightning Platform

Customization is at the foundation of Salesforce’s Lightning Platform.
With Lightning, you can quickly and easily build custom applications tailored to your business needs. The Lightning platform also includes AppExchange, a marketplace of over 5,000 pre-built applications that can be easily installed into your Salesforce account. The power of building in-house apps allows your business to increase cross-functional collaboration while creating a more efficient customer experience.

Salesforce Success Starts with ACS

As a Salesforce Certified Partner, Advanced Cloud Solutions can bring your Salesforce dreams to life. No goal is too big. If you have thought about it, we can create it. With the power of Salesforce at your disposal, there is no reason not to take your business to the next level. However, like anything in business, it all starts with a plan and ends with implementation.

Schedule a free consultation with one of our Salesforce experts today and see how the Salesforce platform can help your business succeed.